I'm Kiyana Dubard — a strategic communicator and operations leader who thinks in systems.

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I currently manage fulfillment operations at Amazon while finishing my Master's in Professional Communication at the University of San Francisco. My work lives at the intersection of how organizations communicate, how systems are built, and whether either of those things actually makes sense for the person on the receiving end.

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My background isn't linear — it's operational, academic, and people-centered. I've managed teams of 100, built programs from scratch, and spent my graduate career studying how complex information can be made clear, usable, and human. I approach every problem the same way: does this work for the person it's supposed to serve?

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I'm currently exploring roles in:

• Internal Communications & Employee Engagement

• Recruiting Operations & Talent Acquisition

• Program Management & Operations Strategy

• Event Management & Production

• Product Operations